How we handle your orders and your information — in plain terms.
Domestic orders arrive in 5–10 business days. You'll get a confirmation email once your order ships.
No account needed. We collect your name, address, email, phone, and payment details only to process your order. This information is never sold and is used only for order processing, support, and order-related follow-up — which may include a phone call from us or an authorized representative.
We respond to inquiries by email or phone. We may occasionally send special offers by email or mail — you can opt out anytime.
Your information is never sold or shared, except with carriers (USPS, UPS) and payment processors strictly to fulfill your order. We disclose information only when legally required to do so. To update or remove your information, email customer support.
We use standard site analytics and cookies for a smoother experience; the site works fine without them. All payment data is SSL-encrypted.
Opt out of marketing emails or mail anytime, and opt back in whenever you like. If Mystic Labs is acquired, you'll be notified 30 days before any data transfer, with the option to update or delete your information.